FAQ


We like to think that every event can become special thanks to the details

FREQUENTLY ASKED QUESTIONS


Just write us your request:

which wedding favor you would like,

how many do you need and

what is the destination.

and we will send you an estimate in a few days.

We ship with DHL courier service with tracking number.

Delivery time can last from 3 up to 5 working days from the order confirmation.

Costs are calculated during the estimate, considering the final units’ number and destination. It may vary between 30€ and 60€

That depends on where you live.

TillHerbaCaeli is set in both Berlin (Germany) and Turin (Italy). If you live in one of these two areas or have friends and relatives here, just let us know, you could save then the shipping costs.

Of course, everything is possible but the final costs could slightly change. Write us!

Sure, you can but the final cost could slightly change together with the box’s size.

Attached to the estimate you will receive a picture of the final product and the customized graphics.

If you have seen another gift idea on our shop or instagram profile that satisfies you more but it is not among our wedding options, please don’t hesitate to tell us. We will then make you an estimate.

Once your wedding favors are ready, we will pack and set them carefully in a proper carton, which will be sent with our courier and relative sending number.

Once the estimate has been confirmed, you will receive the invoice. As soon as we receive the payment we will start preparing the goods.

You can pay either with bank transfer or with PayPal.

These are the instructions we normally glue on the paper box. We can personalize it for you.

OUR BONBONNIERES


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